Office Protocol

Our office protocol

The safety of our patients, their families and our team members has always been at the forefront of our concerns. Even before the pandemic, we followed a very stringent routine in sanitizing the office and wearing PPE (personal protective equipment). The following are the office policies that are in place:

1. All team members monitor themselves and family members for illnesses.

2. We ask that you contact us prior to any appointments if the patient has symptoms of an active illness.

3. There are a limited number of parents in the clinic at any one time. Parents will be invited to the clinic per the protocols on this page and siblings should be supervised and remain in the reception area or your vehicle.

4. When you arrive for your appointment, please let your clinic tech or the front desk know if you would like to be present when Dr. Aron checks your child. They will instruct you on the appropriate time to enter the clinic.

Parent Protocol

• During most 20 to 30 minute check or repair appointments, parents will not be invited to the clinic.

• During 30 to 80 minute appointments that do not involve local anesthetic, parents will be invited to the chair only when the doctor is present. During the remainder of the appointment, the parents can remain in the reception area or vehicle.

• For procedures involving local anesthetic (i.e. extractions of primary teeth, lasers, temporary anchorage device placements, etc.) the chairside presence of parents during these appointments should be dictated by individual patient needs, considering all levels of anxiety, patient age and maturity. We have found that some highly anxious patients do best in the absence of parents. We have also noticed that some feel grounded and secure when a parent is present. We will guide you on what we feel is best.

Many of the appointments involving local anesthetic dovetail with a shorter procedure. Instructions will be given at the completion of the first portion of the appointment. After instructions are given, parents are encouraged to return to the car or the reception area to wait for the remainder of the appointment to be completed.

If you have an upcoming appointment, please contact our office if you experience any of the following:
  • Fever
  • Cough
  • Shortness of breath/difficulty breathing
  • Sore Throat
  • Headache
By following basic precautions, we can all help to prevent the spread of germs:
  • Wash your hands frequently for at least 20 seconds with hot water and soap
  • Avoid touching your eyes, nose and mouth
  • Clean and sanitize frequently touched objects and surfaces (including your cell phone)
  • Stay at home if you do not feel well.

Feel free to contact our office at 1-800-999-2815 if you have any questions about our office protocols.